Magdalena Drafiova

Job Title

Customer Development Manager

Institution

Edinburgh

Contact

Email: magdalena.drafiova@ed.ac.uk

Phone: +44 (0)131 650 6988

Biography

Magdalena works as Customer Development Manager for DMPonline. She ensures that DMPonline can deal with the growing demand, answer helpdesk enquires promptly and organise the user group session to ensure DMPonline customer needs are fed into the service plans. 

Prior joining DCC, Magdalena worked at Urban Big Data Centre, as Information Services Officer - enhancing the Centre’s data collections and providing support to Urban Big Data Centre end users. Magdalena completed her postgraduate Digital Asset and Media Management course at King’s College London. She has an interest in improving and creating workflows, processes, services, data curation and communication. 

 

DCC Areas

  • Management
  • Outreach