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IDCC22 Frequently Asked Questions
When and where is the IDCC22?
IDCC22 will be held as online conference on a virtual event platfrom called Whova. URL will be provided soon. It will take place between 13-16 June 2022.
Do I have to register to participate in the conference?
Yes. All attendees, including speakers, will need to register for IDCC22 to join the conference.
How do I join the conference after I register?
You will receive a link to the Whova platform on the 6th June 2022. Please use the same email addressed you used when you registered to create an account and sign-in to the conference platform. You will then be able to view programme and join conference sessions.
I am chairing a session, what do I have to do?
You will receive written instructions by email. Also see the Guidelines for Chairs and Speakers.
What timezone is Whova in?
British Summer Time (BST) was selected as the event's official timezone. On Whova the time is displayed in Universal Coordinated Time (UTC).
You can change the settings to display your local time.
Whova has two settings ‘Event time’ and ‘Local time’. Event time shows the agenda in Universal Coordinated Time (UTC). Selecting ‘Local time’ [from the Whova top page] will sync the agenda with the time on your device.
Why do I need Whova and Zoom to join the conference?
Whova is the event "home base" and allows you to access sessions, networking, and other features in one place. Zoom is the streaming platform and is required to see and hear the sessions. The Zoom meeting links are integrated within each session. When you click on the link, it will launch Zoom in a new window or tab.
Does the Zoom session automatically finish at the end of the session?
No, the session will not end automatically. The session will remain active as long as a host or co-host is present.
Will the sessions be recorded?
Yes. All sessions will be recorded and kept on Whova for 8 weeks and all registered attendees will be able to login and view them. The recordings will be made available within 48 hours.
Where is the poster exhibition?
The poster exhibition takes place in Whova. Delegates can view posters throughout the conference. The programme has generous breaks, giving delegates time to view the exhibition. A pre-recorded poster presentation session will be held during the IDCC22 Minute Madness scheduled at 11.35am BST on the 14th of June 2022.
How do I share my screen?
Please go to https://support.zoom.us/hc/en-us/articles/201362153-Sharing-your-screen-or-desktop-on-Zoom for advice.
Will I need to be on camera?
All IDCC 2022 programme sessions will be held in a Zoom meeting format, so your camera and microphone will be turned off when you join in, but you can turn them on. Unless you intend to speak and ask questions, we would encourage you to keep both microphone and camera off to avoid generating noise and improve bandwith for participants.
The breakout sessions are intended to be interactive. We urge everyone to participate with their cameras in the breakout sessions to recreate the "in-person" experience and make the sessions as engaging as possible.
Can I see who is attending my session?
As all sessions run on Zoom, you can see the list of attendees on the right hand side of your Zoom interface.
I want my session attendees to discuss in smaller groups. Can I divide my attendees into breakout rooms?
Please visit https://support.zoom.us/hc/en-us/articles/206476313-Managing-Breakout-Rooms for instructions on the Zoom breakout functionality.
What are the system requirements?
The Whova event platform works best using Chrome or Firefox browsers. Safari is typically the least stable for the most up-to-date content.
Presentations will be using Zoom. If you are not a current user of Zoom, or you will be using a different computer to participate, you may want to first perform a test to be sure you have Zoom access.
For the best audio and video experience, the most important thing is a strong internet connection. WiFi or a direct ethernet cable connection will both work as long as you have a strong signal. You can test your internet speed at http://www.speedtest.net. The recommended internet speed is at least:
- Download speed 2-10 mbps
- Upload speed 3-5 mbps
Check your security settings on your computer to make sure Whova and Zoom are allowed to access your camera and microphone. You can also contact Whova support at email@example.com.
How do I set up my personalised schedule?
Please navigate to the ‘Agenda’ section of Whova, locate the session of interest and click on ‘Add to My Agenda’.
How do I connect with people individually?
Please go to the ‘Attendees’ section of Whova, locate the attendee you wish to connect with either by browsing through the list of attendees or by using the search bar at the top, and click on ‘message’ or ‘say hi’. By doing this, Whova will email the attendee and prompt them that there is a message from you waiting for them on the platform. You can check your messages by navigating to the ‘Messages’ section on the left hand side.
You can also request permission to video call another attendee.
How can I see who is attending the conference?
You can see a full list of participant by clicking on the ‘Attendee’ on the main menu of the left-hand side.
If need help, who can I contact?
Please use ‘Inform IDCC22 organizers about an issue ‘under the ‘Community Board’ menu in Whova. Alternatively, you can email us at firstname.lastname@example.org. We will be constantly monitoring both channels.