Learners Drive Change in E-mail and Data Services

As learners increasingly adopt free third party e-mail providers over their institutional e-mail, further and higher education institutions are faced with the problem of whether to follow the crowd by outsourcing their e-mail and data services. JISC, UCISA and Universities UK recognise this challenge and have published two briefing papers to help institutions understand the implications and opportunities involved in no longer hosting their own e-mail service.